Recording Contact on an Intervention
Shortly after or even during an intervention, Community staff should record the intervention on their printout of their individual caseload.
Community staff must also electronically record all action taken to complete an assigned intervention through the Community app. This is known as recording Contact on an intervention.
To record contact on an intervention:
- Select the intervention that you wish to record contact on from your Individual Caseload screen.
- Select the Open Selected button.
- Select the Record Contact button .
- The Record contact screen displays
To ensure that you record all contact that you have carried out on an intervention in an accurate and efficient way, follow the guidelines provided below. Select the links to view each topic in greater detail.
Start date/ Start Time
Record the start date and start time of the contact. See Start Date/ Start Time
End Time/ Travel Time
Record the end time and travel time of the contact. See End Time and Travel Time
Method of Contact
Record the Method of Contact. See Method of Contact
Location of Contact
Record the Location of Contact. See Location of Contact
Select the intervention that you are recording contact on. See Linked Interventions.
Enter additional notes relating to the contact if required.
Conclusion of Contact
Record the Conclusion of Contact. See Conclusion of Contact
Save the Contact
After the details outlined above have been entered select the Save button . The contact is now saved and recorded.
All contact details can be viewed from the Patient Summary Screen, see Patient Summary Screen - Overview.