AEROS FAQ

How do I check Who am I?

  • Once logged into AEROS, if you require any of your session details, usually for the Helpdesk, you can find the information by double clicking on the Whoami icon . The Who Am I screen displays with all the relevant information of which the Terminal Server Name and the Session ID are the most commonly requested.

AEROS - Who Am I screen

Why can I not log in to more than one machine at a time?

  • You can only be logged in on one AEROS session at a time, this helps ensure AEROS is ISO 27001 security compliant for the highest level of physical access and security processes.

How do I run Clinical Audit?

  • A Clinical Audit generation is run automatically for you every night. If you want to run Generate/Regenerate Reminders, from Clinical Audit, select the Generate tab and click on Request Reminders Generation. Your reminders are generated/regenerated as part of the automatic overnight run.

AEROS - Clinical Audit - Request Reminders Generation button

Which version of Word is available through AEROS?

  • Currently, Word 2010 is installed and therefore available via AEROS log in.

How to I switch back to my machine?

  • At the top of your AEROS desktop, there is a remote server toolbar, to leave AEROS connected and running, but to switch back to your local desktop, select minimise. You are returned to your local desktop with the AEROS session minimised on your bottom toolbar.

To return to your AEROS session, select the minimised icon on your bottom toolbar.