Difference Between Unlinked and Decoupled Patients

Unlinked patients are not synchronised with the PDS. Synchronisation will automatically be attempted the next time the patient is selected. National Services such as EPS, Choose and Book, Summary Care Record and GP2GP EPS are disabled for this session only if you selected to "Defer National Services" on the PDS mismatch screen.

Decoupled patients are not synchronised with the PDS and National Services such as EPS, Choose and Book, Summary Care Record and GP2GP EPS are disabled. Synchronisation is not attempted until the record is recoupled with the PDS.