Audit tab

The Audit tab for a message displays:

  • Date/Time – The date and exact time of the audit log.
  • Staff – The name of any staff member who has edited the message, automated changes are also listed.
  • Description – Describes the action applied to the message.

Every time a message is accessed from Mail Manager, the user details are recorded on the Audit tab with the date and time that the message was viewed.

Note - The audit trail records when messages are assigned to patients manually, see Assigning a Patient, but not when a message is assigned on receipt.