Filtering by type of message
Some message types are generated automatically and do not require any input in Mail Manager. You can therefore filter out the following message types:
- Incoming Audit Messages
- PDS Updates
- Sent Electronic Prescriptions
- Sent GP Summary Messages
To filter out these message types:
- From Mail Manager , select Tools - Options.
- Select the Message tab:
- Untick the message type you do not want to display. We recommend you untick all options so that only unsuccessful/error messages are shown, and successful messages are hidden, this improves performance and declutters your screen.
- Select OK.
Any message matching the selected message type that has a status of completed or sent is now filtered from view.
To view messages by message category see Mail Category Filters.