Reset Password – if user forgets password

To reset a user's password:

  1. Log in to Vision as a system manager.
  2. From the Vision front screen, select Management Tools - Control Panel.
  3. Now select Security, right click on the user concerned and select Reset Password.
  4. Enter and confirm a new password.
  5. Select OK.

    Note - The first time the user logs in they are prompted to set a new password and this one expires.