Setting a Message Redirection

1. Go to Vision – Management Tools - Control Panel -– Mail Maintenance and select Msg Redirection.
2. Select the mailbox to redirect, right click and select Add.
3. This opens the Message Redirection – Add window; from the drop down menu select the recipient you wish to redirect messages to.
4. Enter a start date, the end date is optional.
5. Click OK. The redirect will take place from the start date. All mail will be redirected as soon as it is received into the mailbox.

   Note – This includes all message types.

6. If when allocating mail in Mail Manager you select a mailbox that has an active redirect, you will be prompted: "A message redirection exists for (Mailbox Name). This message will be re-allocated to (Redirection Recipient Name). Do you wish to continue? Click Yes to redirect the mail.
7. All redirected messages are marked Redirected in the message audit trail in Mail Manager and displays next to their name in Mail Maintenance – Msg redirection.