Staff Access

Within Control Panel - Mail Maintenance, the Staff Access tab allows you to view and maintain the mailboxes that each active member of staff has access to.

Active users display in the left-hand pane, select them to display the mailboxes they have access to, by default, each user has access their own mailbox:

You can also view the mailboxes a user can access by expanding the user folder:

There is no generic mailbox, however a user can be given rights to view any other mailbox for either an ongoing period or a fixed time span, for example:

  • Dr A and Dr B:

    • Dr A has rights to view his own mail, unallocated mail, and Dr B’s mail.
    • Dr B has no rights to view mail other than his own

Or in another example:

  • Dr A is granted rights to access Dr B’s mail for the duration of their holiday.

Right click menu on a staff name, Add Access Rights to another user's mail, Add Access Rights to Unallocated mail, Add Access Rights to another group's mail, Right click options on a sub-node, To remove the currently selected individual, Add access rights to all staff, Remove access rights to all staff and When a member of staff leaves for details.