How do I log on to My Health Online?

Once you have registered and activated your account, you can use the online services available at your practice.

  1. Go to and select the language you require.
  2. Select Login, if someone else is currently logged in on this system, select Log Out in the top right corner and then select Login.

  1. Enter your Username and then your Password.
  2. Select Log in.

You are now logged into your My Health Online account and are offered the services your GP practice subscribe to.

Note - If you have forgotten your Username or Password, select Forgotten username or Forgotten password to be diverted to the Account Recovery page.
Important - After a maximum of 5 unsuccessful log in attempts, your My Health Online account is locked. If this should happen, your account is unlocked automatically after 60 minutes. If, after 60 minutes, your account is still locked please use the Contact Website Support option in the bottom left corner, your GP practice cannot help with this.
Note - To print this topic select the Print button in the top right corner and follow the on-screen prompts.