Understanding/Monitoring Your Prescription Status
Once requested, your prescription requests within Prescriptions - Request History are displayed with one of the following statuses:
- In Progress - A new request which has not been processed by your GP practice yet.
- Not Processed - An outstanding request that has not been processed by your GP practice and is older than 5 days.
- Processed - A request that has been processed and is ready to collect.
- Rejected - A request refused by your GP practice.
Whilst processing your prescription request a message can be added to it by your GP practice, select + to view the message which displays in red.
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