How do I unlink my account from my surgery?

If you are changing your surgery, you need to unlink your Patient Services account from your current surgery.

To reset your account:

  1. Log in to your Patient Services account in the usual way.
  2. Select My Account .
  3. Select Reset Account.
  4. Reset Account displays:

  5. Read the 'Resetting your account...' warning and tick 'I confirm that I want to reset my account and lose access to online services' if you are sure you want to continue, select Continue.
  6. Your account has been reset displays:

To relink your existing Patient Services account to a new surgery, see How do I relink my Patient Services Account?.

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