Understanding/Monitoring your Prescription Status
From My Prescriptions - Request History:
All your requests are displayed with one of the following statuses:
- In Progress - A new request which has not been processed by your GP practice yet.
- Not Processed - An outstanding request that has not been processed by your GP practice and is older than 5 days.
- Processed - A request that has been processed and is ready to collect.
- Rejected - A request that has been refused by your GP practice.
Whilst processing your prescription request a message can be added to it by your GP practice, click + to view the message which displays in red.
Note - To print this topic select the Print button in the top right corner and follow the on-screen prompts.