Acceptance Rejection

An acceptance rejection message, Acceptance (rej) occurs where an acceptance has been rejected because the patient has been registered with the wrong TP/HB, for example, cross border practices. The acceptance is rejected by one TP/HB and the patient needs to be re-accepted with the correct HB.

To process an Accceptance (rej):

  1. From Registration Links , select Transactions Management .
  2. Select In-coming Transactions and then Process.
  3. Highlight the amendment required and select Process.
  4. Select Re-accept and enter a free text note in GP notes.
  5. Select OK to complete the transaction.
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