Unmatched - Medical Record Flag

Medical Record flags are notifications that are sent to and from your TP/HB when records are sent and received. When the TP/HB send a new patient's paper records a Medical Record Flag sent is set which you should remove on receipt of the records. When a patient is deducted a Medical Record Flag Removal is set which should be removed when the TP/HB receive the patient's records. If the flags are not matched to a patient they display in the Error file.

To clear a Medical Record Flag:

  1. From Registration , select Security - Clear: Medical Records Flag:

  2. Select the patient required and the Registration - Security Med Flag screen displays:

  3. Tick Confirm you wish to Clear Medical Record Flag and select OK.
  4. You now need to delete the error, from Registration Links , select Transactions Management .
  5. Select Error File and then Process.
  6. Highlight the error required and select Process.
  7. Now, simply select Delete.
    Training Tip - For more information on what Medical Record Flags are and how to deal with them, please refer to the on-screen help.
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