Practice Checklist

Before Flu Season

• Low cost pre flu season campaign, for example, waiting room posters, Facebook, Twitter, email
• Ensure all practice staff are aware of the importance of the flu vaccination programme
• Order stock of the correct vaccine for the eligible groups
• Check you have enough Labcold fridges for vaccine storage
• Check patient details are up-to-date before and during flu season

Updating Communication to Patients

• Patient Facing Services message – See Patient Online Services Help Centre for details
• Practice website
• Telephone message
• Repeat re-order form message – See Repeat Therapy Reorder Form for details
• Checking in systems

Plan Flu Clinics

• Where? In surgery or at drive through clinics
• What happens when patients arrive at the flu clinic
• Are you running walk in or booked appointment slots?
• Decide on a cut off time for walk ins
• How long is each appointment?
• Complete your COVID risk assessments for the clinic
• COVID awareness for patients, do not attend if patient or a close contact has symptoms.
• Barcoded invite letters for multiple practice clinics
• Keep parking free for elderly, frail or disabled patients
• Assess patient flow and waiting area post vaccination
• Notify patients of changes to the normal procedure

Patients

• Identify eligible patients – Vision+ Reports or Clinical Audit.
• Call and recall eligible patients – Prioritise patients depending on risk category
• Call and recall eligible patients – Text or Letter
• Utilise Vision+ Alert Window or Clinical Audit Reminders to catch patients on an ad hoc basis
• Formulate a plan for housebound patients unable to attend a flu clinic
• Liaise with maternity services to ensure patient lists are up-to-date

Flu Clinics

• At check in, remind patients of COVID requirements, for example, to remove coats, roll up their sleeves
• Multiple vaccinations at the same time – Separate clinic days or staff to provide these vaccinations
• Decide who and how data is to be collated at time of vaccination
• Decide who and how data is to be entered onto patient record