Sending SMS Reminders

When booking an appointment, you can send a SMS reminder to a patient.

1. Select the patient to make an appointment, the Appointment Information view displays.
   This has two additional fields:
   • SMS Reminder
   • Contact

   

2. From the SMS Reminder drop-down choose the status.
   • Don't Send a reminder
   • Send a reminder (please ensure patient consents)

   

3. If the patient consents to an SMS Reminder, enter the patient's mobile number into the Contact box.

   

   Alternatively, if the patient already has a number stored, confirm the number and select from the drop-down list.

   

4. Select OK to finish.
   The patient receives an SMS Reminder as confirmation of booking and 24 hours before their appointment.

   

   The At: XXXXX is taken from the session heading in your Appointments book.