Appointments Set Up

When creating your appointments books, we recommend the following protocols:

  • Book Owners
    Add as clinics, it can be useful to use the name of the service, for example, Musculoskeletal North.
  • Slot Types
    Consider the services booking appointments and make the slot types meaningful.
    Staff outside of General Practice may not understand abbreviations such as BOD - Book on the Day.
  • Session Types
    These are used when sending SMS Reminders and need to be patient friendly. Again, we recommend using the service name as oppose to staff names.
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