Reception View

The Reception view displays appointments sessions on a specified date for all or a selection of clinicians/clinics per organisation.

In this view you can:

• Book appointments
  See - Booking an Appointment - Reception View.
• Cancel appointments
  See - Cancel an Appointment.
• View / edit appointment details
  See - Appointment Booking Form.
• Move single or multiple appointments to the Clipboard
  See - Move Appointment to Clipboard.
• Cut and paste a single appointment to a different clinician/clinic.
  See - Moving an Appointment.
• Hold slots and release held slots
  See - Holding Slots and Releasing Held Slots.
• Change slot type
  See - Change Slot Types.

To open Reception view.

1. Select the Reception button.
   The view displays.
2. Select from the Organisation from the drop-down list.
3. Use the No of Clinicians drop-down list to set the number of columns.
4. Select the clinicians/clinics from the View drop-down list.

Managing Appointments

Select an appointment to activate the management options.

• - Refresh - Manually refresh the Reception view.
  Auto refresh occurs every 5 minutes.
• - Make booking - Select a free slot, and click button to book.
  See - Booking an Appointment - Reception View.
• - View/edit appointment details - Opens the Booking Form.
  See - Edit an Appointment.
• - Cancel appointment - Cancels the selected appointment(s).
  See - Cancel an Appointment.
• - Clipboard - Moves the selected appointment(s) to the Clipboard.
  See - Move Appointment to Clipboard.
• - Hold slot(s) - Holds selected slots and prevents other users from booking them.
  See - Holding Slots.
• - Release slot(s) - Releases held slots. You can only release slots that you have held.
  See - Releasing Held Slots.
• - Change Slot Type - Opens the Change Slot Type screen.
  See - Change Slot Types.
• - Cut appointment - Cuts the selected appointment.
  See - Moving an Appointment.
• - Paste appointment - Pastes the cut appointment into the selected slot.

Session Details

Each Clinician/Clinic session displays the following columns:

• Session Name and Duration
• Time
• Slot Type - The slot type colour displays in the second column.
  Select the Change Slot Type button to change.
  See - Change Slot Types.
  Note - Slots with an inactive slot type are shown as black.
• Patient - Patient's surname, forename, title and date of birth.
• Appointment Status
  See - Patient Status.

Note - Double-click an empty slot to book an appointment.
Double-click a booked slot to check the patient in.