Sent Messages Report

From the Sent Patient Merge SMS Messages screen you can view a list of patients who have been sent a text message along with details of the message, the date the message was sent and a message status. You also see any confirmation responses from the patient, which activates the informed codes specific to the invited disease area.

The default display is 100 in reverse date order but you can change this filter to go as far back as when SMS was enabled.

• Transaction id - The Transaction id is a unique reference allocated to each text message and can be used to trace the message in the log file below.
• Patient Name - This column shows the patient's title, forename and surname.
• Description - You can see the text message which will either be the Appointment reminder details or the Recall information (along with the QOF/QAIF disease if a QOF/QAIF recall invite was sent).
• Send Date - This column shows the date the message was sent.
• Status - The status information enables you to see if a message was successfully delivered to the patient or not.

• Failed at Operator indicates that a message was not successfully received by the patient.
• Processing indicates that the message is waiting for a response from your SMS provider.
• Delivered to Phone indicates that the message was delivered to your patient successfully.

• SMS Type - The type of SMS message sent.
• Reply Date - Any confirmation responses received from the patient.
  Remember - You can resize columns or sort the report list.