Editing an SMS Template to include Informed Dissent

When generating SMS invitations for your patients from QOF/QAIF in Vision+ Reporting, the text of the SMS message template can be configured in Vision+ Settings so that the patient can reply. An example of this is: "To stop messages for this category reply 4".

If the patient does not wish to be invited again for this disease area they can send a reply SMS back with 4.

A dissent Clinical term specific to the disease area is automatically generated and filed into the patients clinical record - the comments box of the dissented Clinical term entry contains the text "SMS response from patient".

To edit your SMS Template:

  1. Right click on Vision+ and select Practice Reports.
  2. Select Merge Templates .
  3. Highlight an existing template and select Edit .
  4. From Add Mail Merge Field - select Informed Dissent.

    Note - The Informed Dissent Merge field brings across the global practice message you have set in Settings - SMS Replies - Informed Dissent Details. Within the merge field is the specific Informed Dissent Clinical term for the disease area you send the invite from.

    For example if the SMS message is sent from QOF/QAIF Diabetes merge indicator then the Clinical term 9h42 is associated with the informed dissent merge field. If your patient replies to confirm no more invites, then 9h42 is filed into the clinical record.

    Your patient is then automatically excepted from QOF/QAIF reporting for this disease area.

For more information on how to setup the option for a patient to decline a chronic disease invitation via SMS, see Decline Chronic Disease Invitation via SMS.