Filing the Record Received
In England, Wales and Northern Ireland on receipt of your GP2GP request, the patient’s previous practice automatically send a copy of their notes, this displays in Mail Manager.
In Scotland, once you have imported a patient record from Docman the records display in Mail Manager.
To file the records:
- From Mail Manager , select Incoming Mail, a Record Transfer message with a status of Available for filing displays:Training Tip - If you want to view a record before filing it, select the message and view the Import Summary tab at the bottom of the screen.
- Right click on the message and select File All.
- All the records in the message file into the patient's record in Consultation Manager.
Scotland only
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For KIS and ePCS patients, clinical term 9Ee1000 Transfer summary report is automatically added to the patient record.
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When a patient re-registers at a practice a GP2GP record transfer does not happen due to the risk of duplicated data. However Mail Manager receives a GP2GP message with a status of Withdrawn. Simply mark these messages as 'No Action Required' so you know you have seen them and no action is required.
See Adding an Action to a Message in the Mail Manager Help Centre for details.