Mail Gateway Overview

Mail Gateway is responsible for the clinical scheduler that processes mail. It runs separately from Vision 3, on either your:

  • Server if you have your own server, or
  • EDI log in if you have a remote access server.

Mail Gateway must be running for scheduled processes to work:

Important - Mail Gateway cannot be closed, if you attempt to close Mail Gateway a 'Mail Gateway cannot be closed as it must remain running to process Scheduled Tasks' message displays.

England, Wales and Northern Ireland - Mail Gateway may appear minimised on the task bar alongside C:\WINDOWS\system32... the MESH Client (Messaging Exchange for Social Care and Health Client). Both are required for GP Communicator to work:

To restore Mail Gateway, double click Mail Gateway on the task bar.

The Mail Gateway screen consists of the following sections:

Note – To print this topic select Print in the top right corner and follow the on-screen prompts.