You can change the length, duration, of an appointment at the time of booking. To update the duration:
- Select the appointment required.
- Select the patient in the usual way, see Searching for a Patient or select Special Booking, see Making a Special Booking.
- From Duration, update the time required:
- A The proposed duration for this appointment overlaps with another appointment/slot message displays at the top of the booking form:
- Select either Book and Print or Book as appropriate.
- A Booking overruns free slots message displays, select either:
- Replace Slots - this removes the overrun slots from the view.
- Keep Slots - leaves the overrun slots in the view, the slots are greyed out to indicate they are not available.
The Reception view updates.