Appointment Status - Overview

The Reception View, Current appointments view and Patient view display the status of a patient's appointment using the following icons:

	Booked - Once an appointment is confirmed the status defaults to Booked. In the booking form the count underneath denotes how many future appointments the patient has.
	Overdue - One minute after the appointment time is due the status automatically updates to Overdue for ten minutes, it then updates to DNA.
	Arrived - When you check the patient in or they self check-in, the status updates to Arrived.
	In Consultation - When the clinician starts the consultation the status automatically updates to In Consultation.
	Seen - When the clinician completes the consultation the status automatically updates to Seen. In the booking form, the count indicates the number of completed appointments.
	DNA - Ten minutes after the appointment time if the patient has not checked in, the status automatically changes to DNA. In the booking form, the count indicates the number of DNA's in the last six months. The count can be set to pulse as an alert, see Preferences - Patient Data for details.
	Web Appointment - Appointments bookable by your patients online, or against a booked appointment indicates that this was booked online.

Note - To print this topic select Print

in the top right corner and follow the on-screen prompts.