Weeks 1 - 3

Weeks 1 - 3 are in the main planning and engagement weeks, they consist of the following:

• Welcome Pack - An email is sent to the nominated first point of contact at your practice, with links to help centres, details of the key dates agreed for your Engagement Meeting, training and Go Live. The link for your Implementation form, which must be completed, is included in this email.

• Implementation Form - You must complete the Implementation Form and submit it as soon as possible to enable the creation of your hosted system accounts.

  Important - It is vital that the information on the Implementation Form is accurate and double checked before it is submitted.

• Engagement Meeting - Your Practice Managers, Information Technology (IT) staff, Clinicians and Super Users attend a meeting designed to set expectations and raise awareness, see Engagement Meeting for details.

• Training Environment Email - Your nominated contact receives access details for your training environment.

• Cegedim Healthcare Solutions register staff for the Learning Zone - All staff are registered for the Learning Zone and should receive a email with their log in details. We would recommend that all practice staff log in to the Learning Zone and start completing elearning/training at the earliest opportunity. Remember to check your Junk folder.

  Important - It is the responsibility of the practice to ensure all staff complete their elearning. Progress is trackable by managers and key stakeholders in the Learning Zone.

• Third Party Configuration - Any configuration of third party products is arranged.