Online Prescription Troubleshooting
Repeat requests for inactive patients eg transferred out patients cannot be processed. When you select a message for inactive patients, you are prompted "Warning this message is assigned to an inactive patient". This is also displayed in the message details window.
An audit trail of all Prescription Request messages can be viewed in the Event Log.
From Management Tools - Event Log. There are two Event Types for Online Repeats:
- Online Repeat Completed
- Online Repeat Request Received