Preferred Email Address

To set up a verified email, either

  1. From the Vision 3 front screen, select Registration and then select the patient required.
  2. Select the Address tab and either highlight the email address already set up and select Edit, or under Contacts for patient select Add.
  3. The Communication - Add/Update screen displays:

    Complete as appropriate:

    • Contact - Enter/update the email address the patient wants to use.
    • Type of Contact - Select Email from the list.
    • Verified - Tick to confirm you have checked these details.
    • Preferred Contact - Tick if the patient has multiple email addresses and wants this one to be the one used.
  4. Select OK to save and close.
Important - Online services do not send communications via email unless the communication details are verified. If you remove the tick, no emails are sent.

Please be aware:

Your patient is not required to have a recorded email address, however without a verified email recorded when you click Create Online Account the following message displays, 'Without a preferred e-mail address, a Registered Online Service User will not be able to complete their online registration for the service. Do you still want to continue?'

Select:

  • Yes to continue the online account creation, or
  • No to return to the Online Services tab without creating an online account.
Note - To print this topic select Print in the top right corner and follow the on-screen prompts.