Definitions

Routine/Standard/Normal

Number of slots scheduled of type Routine/Standard/Normal etc. i.e. NOT slots released for booking on the day of appointment or specialist clinics;

Core Hours

Core hours defined as 8:00 - 18:30 on weekdays except Good Friday, Christmas Day or bank holidays, as set out in the GMS contract.

Based on appointment start time i.e. a 10 minute appointment scheduled to start at 6.25pm will be counted as a core hours appointment; an appointment scheduled to start at 8am will also be counted as a core hours appointment; an appointment scheduled to start at 6.30pm will be counted as an extended hours appointment.