Documents Not Transferred or Invalid Attachments

Documents held outside of the Vision patient record (for example, Passport) are not transferred.

Attachments in GP2GP transfer are limited to a maximum size of 5 mB. There is a limit of 99 attachments allowed in a single transfer.

The practice sending the records show Transmission Errors if the message is too big and the message does not reach the new practice.

Invalid attachments and some file formats of attachment are not permitted in GP2GP and in Consultation Manager, "placeholders" are shown. Attachments with non-permitted formats are listed, and you can select to display them, but when you come to View, you see a text message stating the reason the attachment is not present. You could contact the previous practice or wait until the Lloyd-George MRE arrives in the post and then decide whether to scan in the file in question.