Unlinked Status

If at any time, the link is dropped or does not connect, then the status is unlinked. This displays at the top of the screen in Consultation Manager as (UNLINKED) after the patient's name and details.

The patient record is also displayed with the annotation (UNLINKED) if after Patient Select, the local record cannot be matched against a PDS Spine record by NHS Number.

As when working offline, although you can make referrals, you cannot use the e-Referral Service, ETP or other national services while unlinked, nor access records from the Spine.