Cancellation Request Messages in Mail Manager
When an electronic prescription is cancelled, a message is transmitted to the Electronic Prescription Service (EPS):
On receipt of the cancellation request message, an acknowledgement is sent back to Vision 3 - Mail Manager which updates the relevant message to Complete:
Note - Transmitted therapy does not delete until you receive a successful cancellation acknowledgement.
Note – To print this topic select Print
in the top right corner and follow the on-screen prompts.