Resetting Passwords

Note - This functionality is not available once a staff member updates to Enhanced Security as they can reset their own password, see Enhanced Security in the Vision 3 Front Screen Help Centre for details.

To reset a user's password:

  1. Log in to Vision 3 as a system administrator.
  2. From the Vision 3 front screen, select Management Tools - Control Panel .
  3. Now select Security, right click on the user concerned and select Reset Password.
  4. Enter and confirm a new password.
  5. Select OK to save.

  6. Tell the user the password you have set up.

    Note - The first time the user logs in they are prompted to set a new password and this one expires.
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