eConsult Smart Inbox

The eConsult Smart Inbox is a web-based work flow management tool providing you with a way of managing your electronic consultations, allowing you to triage, add comments and then file back to a patient's core clinical record.

In Vision 3 an eConsult Smart Inbox entry displays as:

• An eConsultation consultation, consisting of:

  • An attachment which contains the full consultation details from eConsult Smart Inbox and the eConsult reference ID.

  • A coded entry for the consultation, 9N3N.00 eConsultation via online application.

  • A Notepad entry containing any additional comments.

In Vision Anywhere, an eConsult Smart Inbox entry displays as:

• An EConsultation Encounter, consisting of:

  • An attachment which contains the full consultation details from eConsult Smart Inbox and the eConsult reference ID.

  • A coded entry for the eConsultation.

For help with using eConsult Smart Inbox, please refer to the following resources:

• Advice and answers from the eConsult Health Team available from https://help.econsult.health/en/,

• Email the support team on practice.support@econsult.health, or

• Use the live chat within Smart Inbox . This is active from 8.00am to 6.30pm Monday - Friday.