Resetting a Password for a Shared Care User

To reset a password for a shared care user:

Note - If you are not a system manager, you can only reset your own password, if you are a Vision 3 user, you must reset your password within Vision 3.

  1. Open your browser and access Vision360 using the URL provided by the Cegedim Healthcare Solutions implementation team.

  2. Login toVision360 by entering your user name and password and select Sign In:

  3. Select your Systems Support Access Role and select Sign In:

  4. Select Organisational Services .

  5. In Search , enter part of the locked user's name or email and select Search :

  6. All matching results display, select the user required.

  7. The Edit User screen displays with the Details tab selected.

  8. In Password, enter a new password.

  9. In Re-enter Password enter the new password again to confirm:

  10. The Password Required screen displays, enter your existing password and then select OK to confirm.

  11. Select Save to save your changes, or Revert to cancel them.

The following password validation rules apply when resetting a user's password:

  • Minimum of six characters

  • Contain upper and lower case letters

  • Contain numbers

  • Contain non-alphanumeric symbols (for example & $ % etc)

  • Password from the last five passwords cannot be used

SeeUnlocking a Shared Care User's Account for details.
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