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EPS FAQs
What is a dispensing appliance contractor?
- Dispensing appliance contractors, while not able to supply medicines, do supply various appliances such as incontinence and stoma products.
My carer usually collects my prescription for me. Can they request for nomination to be recorded on my behalf?
- Yes, but they need to know some of your personal information such as your name, date of birth and address to do this.
I use my paper prescription to request my next repeat prescription issue. How can I do this if I don’t receive a paper copy?
- As electronic prescriptions are used more and more, GP practices may start offering different ways to order repeat prescriptions that do not require a paper copy of the prescription. However, if you do require a paper copy, simply ask for one when you collect your medication or appliance.
Can I nominate a chain of pharmacies or dispensing appliance contractors?
- You can only nominate a specific location to receive your electronic prescriptions.
Can I choose for my prescription not to be sent using the Electronic Prescription Service?
- Yes, but if you decide not to use it, you won’t be able to use nomination. This means you need to continue to make arrangements to collect your paper prescription from your GP practice.
