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Summary of Mail Manager Messages for New Patients
This is a summary of the messages that you may see in Mail Manager when you are registering a new patient and requesting the records from a previous practice. Some messages move so quickly you may not see some of them.
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Action |
Incoming Mail in Mail Manager |
Outgoing Mail in Mail Manager |
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New patient is registered - address and Registered GP edited. |
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PDS General Update - status (first Send Awaiting Acknowledgement, then Complete) |
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System checks if previous practice is GP2GP enabled. If OK, sends GP2GP Request to previous practice. |
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GP2GP Request - status Sent Awaiting Acknowledgement Action required: None |
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Previous practice receives GP2GP request and Sends a Response |
Application Acknowledged - Ready for Action Action required: None |
GP2GP Request - Acknowledged with caveats Action required: None |
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Previous practice send notes and they are received at the new practice |
Record Transfer - status Available for Filing |
GP2GP Request - status Complete (ie, the request has been completed) Action required: None |
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New practice right click on Available for Filing message and select File All |
Record Transfer - status Filed Action required: None |
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Action required: right click on this message and select 
