Change an address

You can amend a patient's address in one of several ways, depending on whether the patient is staying with the practice, or moving away.

Patient is moving address, but staying with the practice, the same GP and the same HA

First edit the Main Address to the new address or use one of the Family Details household options. See Change of Address within practice area.

  • This will generate an Amendment Transaction for Registration Links practices.
  • For non-Registration Links practices, no other action is needed.

Patient changes address and moves to new HA but same GP

The patient has moved address, over the boundary to another HA or HB, but is staying with the same GP at the practice.

Address Change Out of Practice Area

(see Address Change out of practice area) – this patient has moved address and will no longer stay with the practice. See Patients who die or remove out of practice area.

Patients splits off from family to new address

From the Registration - Family Details screen (and described in Family Transfer) addresses can be changed using:

  • Create new household- split a patient off from the household to a new family

Whole family changes address

From the Registration - Family Details screen (and described in Family Transfer) addresses can be changed using:

  • Amend Household- make changes which apply to all members of the household, eg rural mileage, dispensing etc.

Patient moves from one existing household to another

From the Registration - Family Details screen (and described in Family Transfer) addresses can be changed using:

  • Move to another family- move a patient from the existing household to another family on the practice list.