Change of Address within practice area (and same HA)

The patient is moving address, but staying with the practice, the same GP and the same TP.

Edit the Main Address to the new address or use one of the Family Details household options.

Individually:

  1. Select the patient.
  2. Edit the address:
    • Either click on the Address tab to display the Registration - Address details screen, select Edit, make the address change, then click OK.
    • or from the Registration - Personal Details screen, click on Edit under Main Address window, make the address change, then click OK (see Add Main Address).

      Note - When updating a patient's main address, you are warned after clicking OK, if the road name contains invalid characters.

  3. Any change of telephone number can be made from Main Address - Edit on Personal Details; or from the Address tab using Edit in Other Contact Numbers.
  4. Change any other details, such as amending the rural mileage or dispensing options from the Registration - Other Details screen.
  5. Click OK.

An Amendment Transaction will be generated for Registration Links practices.

You can also change a patient's address from the Registration - Family Details screen - see Move to another family, or Create new household.

  1. If the Whole family moves - If the whole family is moving for either of above, then click on the Family tab, click to highlight all the other family members, then click on .
  2. You will be reminded that not only the address, but also the main phone number attached to this address, dispensing status, capitation supplement, rural payments and HA of the changed patient will apply to other members of the family too. Click OK to continue.

However, phone numbers added specifically for each patient under Contacts for Patients in Registration – Address will remain attached to the patients' records and not changed. See Contact Numbers.

Note - If there is a change of HA as a result of the patient's new address, change that (see Address Change - Change HA /Same GP – Registration Links, and Address Change - Change HA/Same GP (Non-Registration Links)).